Service Aggregator
Unifying Diverse Services into One Seamless Platform
We integrate and manage multiple third-party services—including software applications, telecom solutions, and cloud platforms—into a centralized ecosystem. By acting as a single point of coordination, our Service Aggregator model simplifies vendor relationships, enhances compatibility across systems, and ensures consistent service delivery across your entire IT landscape.
Functions
Service Consolidation – Centralized coordination of third-party services under one frame
Streamlined Operations – Unified provisioning, billing, support, and order management
Inter-operability Enhance compatibility between diverse system
Centralized Dashboard – Improve visibility and control via a single management interface
Services
Support Services
Helpdesk & Ticket Tracking
Customer Support Automation
Knowledge Base & Content Moderation
Billing & Invoice Support
Order Management & Fulfillment Support
Promotional Services
Our team assists customers in exploring cost-saving opportunities through
Ongoing Promotions – Visiting Network Promotions
Bundling Services – TV + Internet + Phone
Loyalty Discounts – Available for long-term customers
Bundles 3rdparty network services. Packages Offer into One Access Point.
Spectrum TV®, Internet®, and Mobile bundles
Xfinity Connect More + Popular TV + Mobile
Verizon Wireless
Optimum 300 + Premier TV + Unlimited Mobile
AT&T Internet Air + DIRECTV + AT&T Wireless
Cox Contour TV Starter + Internet Essential + Mobile + Ultimate TV + Gigablast
Add-ons
Pay-Per-View
Video On Demand
Channel Lineup & Programming Updates
Advance Services
Customer Communication & Resolution Support
Promotions, Discounts, and Billing Clarifications
Subscription Renewals & Upgrades
Outage Notifications
Retention & Loyalty Guidance
Retention Services
Negotiated Bill Reductions – Asking for better rates if considering cancellation
Retention offers vary, but they often include things like
Lower monthly rates
Free service upgrades (higher internet speeds or additional channels)
Promotional pricing extended for another 12 months
Call during off-peak hours for detailed assistance
Referral & Loyalty Services
Auto Pay & Paperless Billing – Extra monthly Auto-Pay setup discounts
Network Referral Rewards
Long Term Customer Discounts
Key Clients & Projects
Cable Provider BPO – Subscription Management, Billing Resolution and Outage Notification Services
Retail Chain – Customer care, Returns processing and Loyalty program support
Dish TV Support Partner – Tier 1 & 2 multilingual support for hundreds of monthly queries
Benefits
Customer Operations hub for telecom troubleshooting
Automating and personalizing support experiences
Billing Assistance
Enhanced retention outcomes